WHITE HAT DIGITAL PR
Terms and Conditions of Use
Effective Date: March 10, 2026 | www.whitehatdigitalpr.com
- Introduction and Acceptance of Terms
Welcome to White Hat Digital PR (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.whitehatdigitalpr.com (the “Website”), as well as all related services, features, content, and applications offered by White Hat Digital PR (collectively, the “Services”).
By accessing or using the Website or Services, you (“User,” “you,” or “your”) agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Website and Services.
These Terms constitute a legally binding agreement between you and White Hat Digital PR, a company incorporated and operating under the laws of the United States of America. We reserve the right to modify these Terms at any time. Changes become effective upon posting to the Website. Your continued use following any modification constitutes acceptance of the updated Terms.
- User Accounts and Registration
2.1 Account Creation
To access certain features or Services, you may be required to create a user account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current. You must be at least eighteen (18) years of age to create an account. By registering, you represent and warrant that you meet this age requirement.
2.2 Account Credentials and Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:
- Select a strong, unique password and not share it with any third party;
- Notify White Hat Digital PR immediately at info@whitehatdigitalpr.com of any unauthorized access, suspected breach, or security vulnerability;
- Accept responsibility for all activities that occur under your account, whether or not authorized by you;
- Log out of your account at the end of each session, particularly on shared or public devices.
White Hat Digital PR will not be liable for any loss or damage arising from your failure to comply with these security obligations.
2.3 Account Termination
We reserve the right, in our sole discretion, to suspend, disable, or permanently terminate your account with or without prior notice if we determine that you have violated these Terms, engaged in fraudulent or illegal activity, or taken any action that may harm the Company, other users, or third parties. Upon termination, your right to access and use the Services will immediately cease.
2.4 One Account Per User
Each user may maintain only one active account. The creation of duplicate or fraudulent accounts is strictly prohibited and may result in immediate termination of all associated accounts and legal action.
- Description of Services
White Hat Digital PR provides digital public relations, media outreach, content creation, SEO-driven PR strategy, brand reputation management, and related digital marketing services. The specific scope of Services rendered to each client shall be governed by a separate Service Agreement or Statement of Work (“SOW”) entered into between the parties.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
- Intellectual Property Rights
4.1 Ownership of Website Content
All content on the Website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of White Hat Digital PR or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
4.2 Trademarks
The White Hat Digital PR name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of White Hat Digital PR. You may not use these marks without prior written permission. All other names and marks are the property of their respective owners.
4.3 Limited License to Users
Subject to your compliance with these Terms, White Hat Digital PR grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services solely for your personal or internal business purposes. This license does not include the right to:
- Reproduce, distribute, publicly display, or create derivative works of any Website content without express written permission;
- Use data mining, scraping, crawling, or similar automated tools to extract data from the Website;
- Frame, mirror, or utilize framing techniques to enclose any portion of the Website;
- Remove or alter any copyright, trademark, or other proprietary notices;
- Reverse engineer, decompile, or disassemble any software on the Website.
4.4 Client-Owned Deliverables
Unless otherwise specified in a separate Service Agreement or SOW, upon receipt of full and final payment, White Hat Digital PR assigns to the client all intellectual property rights in deliverables specifically created for that client under the applicable project. White Hat Digital PR retains the right to use anonymized, aggregated, or non-identifiable versions of work product for portfolio, case study, and marketing purposes.
4.5 User-Submitted Content
If you submit, upload, or transmit any content to the Website or to White Hat Digital PR in connection with the Services (“User Content”), you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, and distribute such User Content solely for the purpose of providing the Services. You represent and warrant that you own or have all necessary rights to grant this license.
- Payment Terms
5.1 Fees and Invoicing
Fees for Services are as set forth in the applicable Service Agreement or SOW, or as quoted in writing by White Hat Digital PR. Unless otherwise agreed in writing, all invoices are due and payable within thirty (30) days of the invoice date (“Net 30”). All fees are stated and payable in United States Dollars (USD).
5.2 Accepted Payment Methods
White Hat Digital PR accepts payment via ACH bank transfer, major credit cards (Visa, Mastercard, American Express, Discover), wire transfer, and other methods as may be agreed upon in writing. Online payments processed through the Website may be handled by third-party payment processors, and your use of such processors is subject to their respective terms and conditions.
5.3 Retainers and Advance Payments
For ongoing or retainer-based engagements, a monthly retainer fee shall be due and payable in advance on the first (1st) day of each service month. Failure to remit retainer payment on time may result in suspension of Services without liability to White Hat Digital PR.
5.4 Late Payments
Invoices not paid by the due date will accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, calculated from the due date until the date of actual payment. White Hat Digital PR reserves the right to suspend or terminate Services for accounts more than fifteen (15) days past due.
5.5 Taxes
All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes, excluding taxes on the Company’s income. If White Hat Digital PR is required to collect or remit taxes on your behalf, such amounts will be invoiced to and paid by you.
5.6 Disputed Charges
If you believe an invoice is incorrect, you must notify us in writing within ten (10) days of the invoice date. Failure to raise a dispute within this period constitutes acceptance of the invoice in full. Undisputed portions of invoices remain due and payable by the original due date.
- Refund and Cancellation Policy
6.1 General Policy
Due to the nature of digital public relations and professional services, all fees paid to White Hat Digital PR are generally non-refundable once work has commenced. White Hat Digital PR commits to delivering services as described in the applicable Service Agreement or SOW.
6.2 Retainer Cancellation
Either party may cancel a retainer engagement by providing thirty (30) days’ prior written notice to the other party. Upon cancellation, fees for any Services rendered through the termination date remain due and payable. Prepaid retainer fees for periods beyond the termination date will be refunded on a pro-rata basis, less any costs incurred or committed in connection with the engagement.
6.3 Project-Based Engagements
For fixed-fee project engagements, refunds are determined as follows:
- Cancellation before commencement of any work: Full refund of fees paid, less a 10% administrative processing fee;
- Cancellation after work has commenced but before project completion: Refund of fees paid less the value of work completed to the cancellation date, as reasonably determined by White Hat Digital PR;
- Cancellation after project delivery or completion: No refund will be issued.
6.4 Non-Refundable Expenses
Out-of-pocket expenses incurred on your behalf — including but not limited to media placement fees, distribution costs, travel, third-party software, advertising spend, and vendor fees — are non-refundable once committed or expended. Such expenses will be documented and supported by receipts upon request.
6.5 Refund Processing
Approved refunds will be processed within fifteen (15) business days of written approval and will be returned via the original payment method unless otherwise mutually agreed in writing.
6.6 Chargebacks
You agree not to initiate a chargeback or payment reversal for legitimate charges without first contacting White Hat Digital PR in good faith to resolve the dispute. Unauthorized chargebacks may result in suspension of your account, referral to collections, and/or legal action.
- Limitation of Liability
7.1 Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WHITE HAT DIGITAL PR DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
7.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHITE HAT DIGITAL PR’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE — SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO WHITE HAT DIGITAL PR IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
7.3 Exclusion of Consequential Damages
IN NO EVENT SHALL WHITE HAT DIGITAL PR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
7.4 Essential Basis
The limitations of liability in this Section reflect an informed allocation of risk between the parties and are an essential element of the basis of the bargain between you and White Hat Digital PR. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.
7.5 Indemnification
You agree to indemnify, defend, and hold harmless White Hat Digital PR and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Website or Services in violation of these Terms; (b) your User Content; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party intellectual property or other rights.
- Prohibited Conduct
You agree not to use the Website or Services to:
- Violate any applicable federal, state, local, or international laws or regulations;
- Transmit unsolicited commercial communications, spam, or chain letters;
- Upload or distribute viruses, malware, or any other malicious code;
- Engage in any activity that interferes with or disrupts the Website’s infrastructure;
- Impersonate any person or entity, or falsely represent your affiliation with any entity;
- Collect or harvest personal information of other users without consent;
- Engage in any conduct that restricts or inhibits any person’s use or enjoyment of the Website.
- Privacy and Data Protection
Your use of the Website and Services is also governed by our Privacy Policy, available at www.whitehatdigitalpr.com/privacy, which is incorporated into these Terms by this reference. By using our Website, you consent to the data practices described in the Privacy Policy. White Hat Digital PR complies with applicable U.S. data protection laws and regulations, including applicable state privacy laws.
- Third-Party Links and Services
The Website may contain links to third-party websites, resources, or services. Such links are provided solely as a convenience and do not imply endorsement by White Hat Digital PR. We have no control over the content, policies, or practices of third-party sites and assume no responsibility or liability for them. You access third-party websites at your own risk.
- Governing Law, Jurisdiction, and Dispute Resolution
11.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without giving effect to any choice of law or conflict of law provisions.
11.2 Jurisdiction and Venue
You irrevocably consent to the exclusive personal jurisdiction of, and venue in, the state and federal courts located in the State of Delaware for the resolution of any disputes arising under or related to these Terms. You waive any objection to such jurisdiction and venue, including any claim that any such court is an inconvenient forum.
11.3 Informal Resolution
Before initiating any formal legal proceeding, the parties agree to attempt in good faith to resolve any dispute through informal negotiation. Either party may initiate this process by sending written notice to the other describing the dispute. The parties shall have thirty (30) days from the date of such notice to attempt resolution before either party may pursue formal proceedings.
11.4 Binding Arbitration
Any dispute not resolved through informal negotiation shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitral award shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.
11.5 Class Action Waiver
YOU AND WHITE HAT DIGITAL PR EACH AGREE THAT CLAIMS AGAINST THE OTHER MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of a class or representative proceeding.
- General Provisions
12.1 Entire Agreement
These Terms, together with our Privacy Policy and any applicable Service Agreement or SOW, constitute the entire agreement between you and White Hat Digital PR with respect to the subject matter hereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
12.2 Severability
If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
12.3 Waiver
No failure or delay by White Hat Digital PR in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. No waiver of any provision shall be effective unless made in writing and signed by an authorized representative of White Hat Digital PR.
12.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without the prior written consent of White Hat Digital PR. White Hat Digital PR may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
12.5 Force Majeure
White Hat Digital PR shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, labor disputes, governmental actions, or internet or telecommunications failures.
12.6 Notices
All notices to White Hat Digital PR under these Terms must be in writing and sent to: legal@whitehatdigitalpr.com, or by postal mail to the Company’s registered business address. We may send notices to the email address associated with your account. Notices are effective upon confirmed delivery.
- Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
White Hat Digital PR
Website: www.whitehatdigitalpr.com
Email: info@whitehatdigitalpr.com
Jurisdiction: United States of America
These Terms and Conditions were last updated on March 10, 2026.
By continuing to use www.whitehatdigitalpr.com, you acknowledge that you have read, understood, and agree to be bound by these Terms.